Herb Chambers BMW of Sudbury

2021 BMW ALPINA XB7 Recall

BMW ALPINA XB7 Recall service at Herb Chambers BMW of Sudbury in Sudbury, MA

Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Seat

FREE1 OPEN RECALL

NHTSA campaign 21V156000 · 258 vehicles affected

Defect

BMW of North America, LLC (BMW) is recalling certain 2021 X5 sDrive40i, X5 xDrive50i, X5 M50i, X5 xDrive45e, 2021 X7 xDrive40i, X7 M50i, and XB7 vehicles. The head restraints on the second-row outer seats may be the incorrect type for the vehicle.

Consequence

In the event of a crash, the head restraints could detach, and increase the risk of injury.

Corrective Action

BMW will notify owners, and dealers will inspect the head restraints, and replace them as necessary, free of charge. The recall began May 3, 2021. Owners may contact BMW customer service at 1-800-525-7417.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2021 BMW ALPINA XB7?
  • NHTSA has issued one recall for the 2021 BMW ALPINA XB7, affecting the Seat component and specifically the second-row outer head restraints.
  • The head restraints may be the incorrect type and could detach during a crash, increasing the risk of injury.
How do I check if my 2021 BMW ALPINA XB7 has an open recall?
  • You can check your 2021 BMW ALPINA XB7 by VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Herb Chambers BMW of Sudbury can confirm open recall status and explain the next step.
How much does a 2021 BMW ALPINA XB7 recall repair cost?
  • A 2021 BMW ALPINA XB7 recall repair is free at an authorized dealer when the vehicle is covered by the manufacturer recall.
  • The BMW remedy includes inspection and replacement of the affected head restraints as necessary.
Can an independent shop fix a 2021 BMW ALPINA XB7 recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Authorized BMW technicians have the manufacturer procedures, diagnostic tools, and OEM parts needed for recall completion.
Does an open recall affect the trade-in value of the 2021 BMW ALPINA XB7?
  • Buyers and dealers check recall status, so completing an open recall can help provide a clearer trade-in evaluation; visit our trade-in page to get started.
  • Our team can confirm recall status before you discuss your vehicle's trade-in.

Recall Service & Dealership Highlights

Protect Every Passenger

NHTSA identifies one Seat recall for the 2021 BMW ALPINA XB7. The second-row outer head restraints may be the incorrect type for the vehicle and could detach in a crash, increasing the risk of injury. That makes a prompt VIN check important, especially if you are uncertain whether the repair was completed. Waiting may leave a safety-related concern unresolved during every drive. BMW specifies inspection and replacement as necessary, and the authorized dealer remedy is free of charge. Contact Herb Chambers BMW of Sudbury to confirm your vehicle's status and address the recall with professional care.

BMW-Trained Recall Care

Herb Chambers BMW of Sudbury provides recall assistance with factory-trained technicians, manufacturer diagnostic tools, and OEM parts. Our team follows BMW's specified inspection and replacement remedy for the affected second-row outer head restraints, with qualifying recall work completed at no charge to the owner. Located in Sudbury, MA, we welcome drivers from Framingham, Marlborough, Maynard, Acton, Concord, and nearby communities. We make the process reassuring and direct: verify the VIN, explain what applies, and complete the manufacturer safety remedy properly. Call 508-978-2098 with questions or schedule service.

Start With a Free VIN Check

Check the VIN, bring your 2021 BMW ALPINA XB7 to our Sudbury service center, and schedule an appointment even if you are unsure whether the recall repair was completed. The VIN check is free, and our team can identify an open recall and arrange the manufacturer remedy when needed. Bring any recall notice you received and allow our technicians to inspect the vehicle. Acting now helps replace uncertainty with a clear answer. Herb Chambers BMW of Sudbury is ready to help you take the next step safely and confidently.