Herb Chambers BMW of Sudbury

2020 BMW 5 Series Recall

BMW 5 Series Recall service at Herb Chambers BMW of Sudbury in Sudbury, MA

Frequently asked questions

Recall Summary

5 recalls found · All repairs FREE

Backup Camera

FREE3 OPEN RECALLS

NHTSA campaign 19V684000 · 257,473 vehicles affected

Defect

BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDr

Consequence

The lack of an image in the back-up camera display increases the risk of a crash.

Corrective Action

BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2020 BMW 5 Series?
  • NHTSA has issued five recalls for the 2020 BMW 5 Series involving the backup camera, battery, and driveshaft.
  • Three recalls involve backup camera software that may show a missing, reduced, or partially obscured rearview image.
  • One battery recall concerns possible debris in hybrid battery cells, and one driveshaft recall concerns output shafts that may break.
How do I check if my 2020 BMW 5 Series has an open recall?
  • You can check your 2020 BMW 5 Series VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Herb Chambers BMW of Sudbury can verify recall status and explain the manufacturer remedy.
How much does a 2020 BMW 5 Series recall repair cost?
  • A 2020 BMW 5 Series recall repair costs nothing at an authorized BMW dealer when the vehicle is covered by the recall.
  • BMW specifies the remedy, which may include software programming or replacement of an affected component.
Can an independent shop fix a 2020 BMW 5 Series recall?
  • No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
  • Factory-trained BMW technicians use the appropriate manufacturer diagnostic tools and repair procedures.
Does an open recall affect the trade-in value of the 2020 BMW 5 Series?
  • Buyers and dealers check recall status, so completing an open recall can help provide a clearer trade-in evaluation; visit our trade-in page.
  • A VIN check can identify whether a manufacturer remedy remains open before you discuss your vehicle’s trade-in.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA recall information identifies five recalls involving the 2020 BMW 5 Series. Backup camera software concerns may leave the rearview image missing, reduced, or partly obscured, increasing crash or injury risk when the driver relies on the display. A hybrid battery issue may allow debris-related short-circuiting, increasing the risk of fire or injury, while an affected driveshaft output shaft may break, causing loss of drive power or a rollaway condition when parked without the parking brake engaged. Waiting can leave a known safety concern unresolved. A free VIN check helps determine whether your vehicle needs immediate manufacturer recall service.

BMW Expertise Nearby

Herb Chambers BMW of Sudbury provides authorized recall service for drivers in Sudbury, Framingham, Marlborough, Maynard, Wayland, Natick, and nearby Massachusetts communities. Our factory-trained technicians use BMW manufacturer diagnostic tools, OEM parts, and approved repair procedures to inspect, program, or replace affected components as directed. Eligible recall remedies are performed at no charge to the owner, giving you a reassuring path to address a safety concern. Visit Herb Chambers BMW of Sudbury at 128 Boston Post Road, Rte 20, or call 508-978-2098 for assistance with your vehicle’s recall status.

Take the Next Step

Start by having your VIN checked, even if you are unsure whether a recall applies or whether a prior repair was completed. Bring the vehicle to Herb Chambers BMW of Sudbury so our team can confirm the status and explain the manufacturer remedy. Then schedule service or schedule an appointment at a convenient time. The VIN check is free, and eligible recall repairs are free as well. Addressing the concern promptly helps restore confidence in your vehicle’s safety. Contact our Sudbury service department today for clear guidance and support.