Herb Chambers BMW of Sudbury

2019 BMW Z4 Recall

BMW Z4 Recall service at Herb Chambers BMW of Sudbury in Sudbury, MA

Frequently asked questions

Recall Summary

4 recalls found · All repairs FREE

Headlight

FREE1 OPEN RECALL

NHTSA campaign 20V516000 · 4,265 vehicles affected

Defect

BMW of North America, LLC (BMW) is recalling certain 2019-2020 Z4 sDrive30i, Z4 M40i and 2020 Toyota Supra vehicles. The headlamps are able to be adjusted horizontally. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, Lamps

Consequence

Should the headlamps be adjusted horizontally, there could be increased glare and reduced visibility for oncoming drivers, or reduced visibility for the vehicle operator, thereby increasing the risk of a crash.

Corrective Action

BMW will notify owners, and dealers will inspect the headlamp vertical and horizontal adjustment plugs, correcting them as necessary, free of charge. The recall began September 18, 2020. BMW owners may contact BMW customer service at 1-800-525-7417 or Toyota owners may contact Toyota customer service at 1-888-270-9371.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2019 BMW Z4?
  • NHTSA has issued four recalls for the 2019 BMW Z4, involving the Headlight, Steering, Engine, and Backup Camera components.
  • The Headlight recall concerns horizontal headlamp adjustment and possible glare or reduced visibility.
  • The Steering recall concerns a potentially damaged or fractured tie rod that may affect handling.
  • The Engine recall concerns counterbalance shaft bearings that may loosen and cause severe engine damage.
  • The Backup Camera recall concerns software that may prevent the rear camera image from displaying.
How do I check if my 2019 BMW Z4 has an open recall?
  • You can check the VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Herb Chambers BMW of Sudbury can verify the vehicle’s recall status and explain the applicable remedy.
How much does a 2019 BMW Z4 recall repair cost?
  • A 2019 BMW Z4 recall repair is free at an authorized BMW dealer when the vehicle is covered by the manufacturer recall.
  • The manufacturer defines the remedy, which may include inspection, adjustment, replacement, or a software update.
Can an independent shop fix a 2019 BMW Z4 recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • An independent shop may provide other repairs, but recall remedies should be completed through an authorized BMW dealer.
Does an open recall affect the trade-in value of the 2019 BMW Z4?
  • Buyers and dealers check recall status, so completing an open recall can help keep the trade-in process clear; visit our trade-in page to begin.
  • Herb Chambers BMW of Sudbury can help you understand the recall status before you discuss your vehicle.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA recall information identifies four safety concerns for the 2019 BMW Z4. Headlamp adjustment may create glare or reduce visibility. A damaged steering gear tie rod may affect handling and control, while a loosened counterbalance shaft may cause severe engine damage. A backup camera software issue may leave the display without an image, increasing the risk of a crash. Waiting can leave a known safety concern unresolved, even when the vehicle seems to drive normally. Because every remedy is defined by the manufacturer, prompt VIN verification and authorized service provide the clearest path to correcting the issue.

BMW Expertise Nearby

At Herb Chambers BMW of Sudbury, factory-trained technicians use manufacturer diagnostic tools and OEM parts to complete BMW recall remedies correctly. Depending on the recall, service may include inspecting headlamp adjustment plugs, replacing steering gear tie rods, replacing the engine, or updating backup camera software. Covered recall work is performed free of charge at an authorized franchise dealer. Located in Sudbury, MA, our team serves drivers from Framingham and nearby communities throughout the area. You can count on a clear explanation of the VIN check, the manufacturer’s remedy, and the next service step for your vehicle.

Take the Next Step

Start by checking your VIN through NHTSA.gov or contacting our service department. If an open recall appears, bring the vehicle to Herb Chambers BMW of Sudbury so a factory-trained technician can complete the manufacturer remedy at no charge. If you are unsure whether a notice applies or whether earlier work was completed, schedule service anyway—the recall check is free. Use our online tools to schedule service or schedule an appointment. Addressing the check promptly helps you drive with greater confidence and keeps the next step simple.