Herb Chambers BMW of Sudbury

2019 BMW 5 Series Recall

BMW 5 Series Recall service at Herb Chambers BMW of Sudbury in Sudbury, MA

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Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Backup Camera

FREE1 OPEN RECALL

NHTSA campaign 19V684000 · 257,473 vehicles affected

Defect

BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDr

Consequence

The lack of an image in the back-up camera display increases the risk of a crash.

Corrective Action

BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall is expected to begin November 19, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2019 BMW 5 Series?

NHTSA has issued two recalls for the 2019 BMW 5 Series, involving the backup camera and charging cable.
The backup-camera recall concerns a missing image on the rearview display, which can increase crash risk while reversing.
The charging-cable recall concerns capacitors that may fail and create a shock or fire hazard on applicable 530e vehicles.

How do I check if my 2019 BMW 5 Series has an open recall?

You can check your VIN at NHTSA.gov or receive a free VIN check at our service department.
Our team can confirm whether an open recall applies and identify the manufacturer remedy.

How much does a 2019 BMW 5 Series recall repair cost?

A 2019 BMW 5 Series recall repair is free at an authorized dealer when the vehicle is covered by the recall.
BMW specifies the remedy, which may include a software update, charging-cable inspection, or replacement.

Can an independent shop fix a 2019 BMW 5 Series recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
An authorized BMW dealer has the manufacturer procedures and equipment needed to complete eligible recall work.

Does an open recall affect the trade-in value of the 2019 BMW 5 Series?

Buyers and dealers check recall status, so completing an open remedy can help keep the trade-in process straightforward; visit our trade-in page to get started.
Our team can help you understand the recall status before you discuss your vehicle's next step.

Recall Service & Dealership Highlights

Protect Your Safety

NHTSA recall information identifies two safety concerns for the 2019 BMW 5 Series. A backup-camera software issue may leave the rearview display without an image, reducing visibility behind the vehicle and increasing crash risk while reversing. On applicable 530e vehicles, capacitors in the TurboCord Portable Charger may fail, creating a possible electrical shock or fire hazard with potentially serious consequences. Waiting can leave these risks unresolved. If your camera display is blank or you use the affected charging cable, contact our team promptly for a VIN check and guidance on the appropriate BMW remedy.

Authorized BMW Expertise

Herb Chambers BMW of Sudbury uses factory-trained technicians, BMW manufacturer diagnostic tools, and OEM parts when completing eligible recall work. Our team follows the manufacturer remedy, whether that means updating backup-camera software or inspecting and replacing a charging cable. Recall repairs are performed at no charge to the owner when covered by the recall. Located in Sudbury, MA, we serve drivers from Framingham, Marlborough, Wayland, Acton, and nearby communities. Trust Herb Chambers BMW of Sudbury for clear answers and authorized BMW recall service.

Start With a VIN Check

Begin by checking your VIN through NHTSA.gov or contacting our service department. Bring your 2019 BMW 5 Series to Herb Chambers BMW of Sudbury so our team can confirm whether an open recall applies and explain the repair. If you are unsure whether prior work was completed, still schedule an appointment—the VIN check is free. You can schedule service online, call 508-978-2098, or visit 128 Boston Post Road, Rte 20 in Sudbury, MA. Prompt attention helps you drive with greater confidence.