Herb Chambers BMW of Sudbury

2018 BMW 2 Series Recall

BMW 2 Series Recall service at Herb Chambers BMW of Sudbury in Sudbury, MA

Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Electrical System

FREE1 OPEN RECALL

NHTSA campaign 17V719000 · 3,188 vehicles affected

Defect

BMW of North America, LLC (BMW) is recalling certain 2018 230i, 230i xDrive, M240i, M240i xDrive, M2, and X3 xDrive 30i SAV vehicles. These vehicles may have an error in the software for the instrument panel, causing the display to not properly illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, Control and Displays.

Consequence

If the display does not illuminate during start up or does not illuminate various control and warning symbols while driving, it can increase the risk of a crash.

Corrective Action

BMW will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall is expected to begin January 8, 2018. Owners may contact BMW customer service at 1-800-525-7417.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 BMW 2 Series?
  • NHTSA has issued two listed recalls for the 2018 BMW 2 Series involving the Electrical System and Crankshaft Sensor components.
  • The Electrical System recall concerns instrument panel display software that may fail to illuminate control or warning symbols properly.
  • The Crankshaft Sensor recall concerns firmware that may cause a stall by preventing proper processing of crankshaft input.
How do I check if my 2018 BMW 2 Series has an open recall?
  • You can check your 2018 BMW 2 Series by entering its VIN at NHTSA.gov or by requesting a free VIN check at our service department.
  • Herb Chambers BMW of Sudbury can confirm whether an open manufacturer recall applies to your specific vehicle.
  • If a campaign is open, our authorized BMW team can explain the required remedy and help you schedule service.
How much does a 2018 BMW 2 Series recall repair cost?
  • A 2018 BMW 2 Series recall repair costs nothing to the owner when completed by an authorized dealer as the manufacturer remedy.
  • The Electrical System remedy is an instrument cluster display software update.
  • The Crankshaft Sensor remedy is sensor replacement when the VIN confirms that campaign applies.
Can an independent shop fix a 2018 BMW 2 Series recall?
  • No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
  • Authorized BMW technicians have the manufacturer diagnostic tools, repair procedures, and OEM parts required for the applicable campaign.
  • Herb Chambers BMW of Sudbury can complete the remedy after confirming your VIN.
Does an open recall affect the trade-in value of the 2018 BMW 2 Series?
  • Buyers and dealers check recall status, so resolving an open recall can support a smoother trade-in evaluation.
  • Use our trade-in page to begin discussing your vehicle with the dealership.
  • Our team can also help confirm whether the recall has been completed before you trade or sell.

Recall Service & Dealership Highlights

Address Safety Concerns

NHTSA recall information identifies two concerns associated with the 2018 BMW 2 Series. An Electrical System software issue may keep the instrument display from illuminating at startup or may hide control and warning symbols while driving, increasing crash risk. A Crankshaft Sensor firmware issue may prevent proper crankshaft input processing and cause a vehicle stall, also increasing crash risk. These conditions may not be obvious until the display fails to show an important warning or the engine stalls. Waiting can leave a safety-related defect unresolved, so check your VIN promptly and schedule service if an open campaign applies.

BMW Expertise in Sudbury

Herb Chambers BMW of Sudbury provides authorized recall service for drivers in Sudbury, Framingham, Marlborough, Wayland, and nearby Massachusetts communities. Our factory-trained technicians follow BMW procedures and use manufacturer diagnostic tools to identify the correct campaign for your VIN. When a recall applies, the specified remedy is completed at no charge to the owner, using the appropriate OEM parts or software update. From instrument cluster software to crankshaft sensor replacement, our team is prepared to address the manufacturer’s safety remedy with careful, professional service at our Sudbury location.

Take the Next Step

Start with your VIN, then contact Herb Chambers BMW of Sudbury for a complimentary recall check. Bring your 2018 BMW 2 Series to our service department so the team can verify the vehicle’s status and complete any open manufacturer remedy. You do not need to wait for a recall notice or be certain that a repair is outstanding—the check is free, and our staff can guide you from there. Schedule an appointment online, or call 508-978-2098 to arrange your visit at 128 Boston Post Road, Rte 20, Sudbury, MA 01776.