Herb Chambers BMW of Sudbury

2017 BMW 5 Series Recall

BMW 5 Series Recall service at Herb Chambers BMW of Sudbury in Sudbury, MA

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Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Air Bag

FREE2 OPEN RECALLS

NHTSA campaign 20V243000 · 33 vehicles affected

Defect

BMW of North America, LLC (BMW) is recalling certain 2017 530i, 530i xDrive, 540i and 540i xDrive and 2017-2018 530e xDrive vehicles. Prior exposure to excessive levels of humidity within the driver and passenger head air bag inflators may affect the proper deployment of the head air bags.

Consequence

In the event of a crash of sufficient severity, deployment of the head air bag may be impaired and/or the igniter could separate from the inflator, increasing the risk of injury.

Corrective Action

BMW will notify owners, and dealers will replace the left or right head air bag, free of charge. The recall began June 24, 2020. Owners may contact BMW customer service at 1-800-525-7417.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2017 BMW 5 Series?

NHTSA has issued two recalls for the 2017 BMW 5 Series involving the air bag component: a head air bag inflator recall and a seat-mounted side air bag recall.
The head air bag recall concerns possible impaired deployment or igniter separation after humidity exposure.
The seat-mounted side air bag recall concerns an inflator initiator that may fail to ignite.

How do I check if my 2017 BMW 5 Series has an open recall?

You can check your 2017 BMW 5 Series by entering its VIN at NHTSA.gov or by getting a free VIN check at our service department.
Herb Chambers BMW of Sudbury can verify open recall records and explain the appropriate manufacturer remedy.

How much does a 2017 BMW 5 Series recall repair cost?

A 2017 BMW 5 Series recall repair is free at an authorized dealer when the vehicle has an applicable open recall.
The manufacturer specifies the remedy, which may include replacement of a head air bag or air bag module.

Can an independent shop fix a 2017 BMW 5 Series recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2017 BMW 5 Series recall at no charge.
Authorized BMW technicians have the manufacturer diagnostic tools, repair procedures, and OEM parts required for the recall.

Does an open recall affect the trade-in value of the 2017 BMW 5 Series?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation; visit our trade-in page to begin.
A VIN check can clarify whether the recall remedy has been completed before you discuss your vehicle’s value.

Recall Service & Dealership Highlights

Protect Critical Air Bag Systems

NHTSA identifies two air bag recalls associated with certain 2017 BMW 5 Series vehicles. One concerns humidity exposure in driver and passenger head air bag inflators, which may impair deployment or allow an igniter to separate from the inflator, increasing injury risk in a serious crash. The other concerns a seat-mounted side air bag whose inflator initiator may fail to ignite, preventing deployment and increasing injury risk. These concerns may not produce a noticeable warning during normal driving. Waiting leaves a potential safety issue unresolved, so check your VIN and arrange prompt service if an open recall applies.

Authorized BMW Service in Sudbury

Herb Chambers BMW of Sudbury provides authorized recall service for drivers in Sudbury, Framingham, Marlborough, Maynard, and surrounding Massachusetts communities. Our factory-trained technicians follow BMW repair procedures and use manufacturer diagnostic tools to verify the VIN, identify the applicable recall, and document the completed remedy. Genuine OEM parts support the specified repair, whether the remedy involves a head air bag or an air bag module. When your vehicle is covered, the manufacturer recall remedy is performed free of charge. Visit us at 128 Boston Post Road, Rte 20, Sudbury, MA 01776 for confident, specialized BMW care.

Start With a Free VIN Check

Begin by checking your vehicle identification number through NHTSA.gov or contacting our service department. If you find an open recall, bring your 2017 BMW 5 Series to Herb Chambers BMW of Sudbury so our team can verify the record and complete the manufacturer remedy. If you are unsure whether a prior owner handled the repair, schedule an appointment anyway—the VIN check is free. We can explain the next step, answer questions, and help you move forward without delay. Addressing a potential air bag concern now is a practical way to protect everyone who rides in your BMW.