Herb Chambers BMW of Sudbury

2016 BMW X5 Recall

BMW X5 Recall service at Herb Chambers BMW of Sudbury in Sudbury, MA

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Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Engine

FREE1 OPEN RECALL

NHTSA campaign 18V755000 · 44,368 vehicles affected

Defect

BMW of North America, LLC (BMW) is recalling certain 2013-2018 BMW 328d and 328d xDrive, 2014-2018 328d Sports Wagon and 328d xDrive Sports Wagon, 2014-2016 535d and 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV and 2014-2017 X5 xDrive35d SAV vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. If the EGR cooler leaks internally, the coolant can mix with diesel engine soot. The high EGR temperatures may result in these particles possibly smoldering and m

Consequence

The melting intake manifold can increase the risk of a fire.

Corrective Action

BMW will notify owners, and dealers will inspect and replace the EGR cooler as necessary. If a leak has already occurred, the engine intake manifold will also be replaced. These repairs will be made free of charge. The recall is expected to begin December 17, 2018. Owners may contact BMW customer service at 1-800-525-7417.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2016 BMW X5?

NHTSA has issued two recalls for the 2016 BMW X5, involving the Engine and Electrical System.
The Engine recall involves a possible EGR cooler leak that can contribute to intake-manifold melting and fire risk on affected vehicles.
The Electrical System recall involves a loose DME ground cable that may cause the transmission to shift into neutral.

How do I check if my 2016 BMW X5 has an open recall?

You can check your 2016 BMW X5 by entering its VIN at NHTSA.gov or by getting a free VIN check at our service department.
Herb Chambers BMW of Sudbury can verify open recalls and explain the applicable remedy.
If you are uncertain whether previous recall work was completed, bring the vehicle in for confirmation.

How much does a 2016 BMW X5 recall repair cost?

A 2016 BMW X5 recall repair is free at an authorized dealer when the vehicle is covered by the recall.
The manufacturer remedy may include inspection, replacement of the EGR cooler or intake manifold, or tightening the electrical ground cable, depending on the recall.

Can an independent shop fix a 2016 BMW X5 recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Factory-trained technicians use BMW diagnostic tools, procedures, and replacement parts for recall repairs.

Does an open recall affect the trade-in value of the 2016 BMW X5?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in process; visit our trade-in page to get started.
Completing a safety remedy also gives you clearer documentation when discussing your vehicle with a buyer or dealer.

Recall Service & Dealership Highlights

Address Safety Concerns

NHTSA recall information identifies two potential safety concerns for the 2016 BMW X5. On certain diesel-equipped vehicles, an EGR cooler leak can allow coolant and soot to interact at high temperatures, potentially melting the intake manifold and increasing fire risk. On certain X5 xDrive40e vehicles, a loose DME ground cable may cause an under-voltage condition and an unexpected shift into neutral, increasing crash risk. Waiting can leave a known safety issue unresolved. Even if the vehicle drives normally, symptoms may not appear before a hazardous event. A VIN check determines whether either remedy applies and helps you take action promptly.

BMW Expertise in Sudbury

Herb Chambers BMW of Sudbury provides authorized recall service for drivers throughout Sudbury, Framingham, Marlborough, Maynard, Concord, and surrounding Massachusetts communities. Our factory-trained technicians follow BMW repair procedures with manufacturer diagnostic tools and OEM parts. If your VIN confirms an open recall, the manufacturer remedy is performed free of charge, including the applicable inspection, EGR cooler or intake manifold replacement, or ground-cable tightening. At 128 Boston Post Road, Rte 20, our team can answer questions, verify completed work, and help protect your vehicle with the right repair. Choose Herb Chambers BMW of Sudbury for knowledgeable, reassuring service.

Take the Next Step

Start by locating your VIN and contacting our service department for a free recall check. Bring your 2016 BMW X5 to Herb Chambers BMW of Sudbury so our team can confirm the vehicle’s status and complete any applicable manufacturer remedy. If you are unsure whether a recall affects your vehicle, still schedule an appointment; uncertainty is a good reason to verify, and the check costs nothing. Our advisors can discuss the repair process and help you plan your visit. For convenience, you may also schedule service online before heading to Sudbury.