Herb Chambers BMW of Sudbury

2015 BMW 7 Series Recall

BMW 7 Series Recall service at Herb Chambers BMW of Sudbury in Sudbury, MA

Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Exhaust Gas Recirculation Cooler

FREE1 OPEN RECALL

NHTSA campaign 18V755000 · 44,368 vehicles affected

Defect

BMW of North America, LLC (BMW) is recalling certain 2013-2018 BMW 328d and 328d xDrive, 2014-2018 328d Sports Wagon and 328d xDrive Sports Wagon, 2014-2016 535d and 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV and 2014-2017 X5 xDrive35d SAV vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. If the EGR cooler leaks internally, the coolant can mix with diesel engine soot. The high EGR temperatures may result in these particles possibly smoldering and m

Consequence

The melting intake manifold can increase the risk of a fire.

Corrective Action

BMW will notify owners, and dealers will inspect and replace the EGR cooler as necessary. If a leak has already occurred, the engine intake manifold will also be replaced. These repairs will be made free of charge. The recall is expected to begin December 17, 2018. Owners may contact BMW customer service at 1-800-525-7417.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 BMW 7 Series?
  • NHTSA recall information identifies three recalls for the 2015 BMW 7 Series involving the Exhaust Gas Recirculation Cooler, Engine, and Exterior Lighting.
  • The EGR cooler recall addresses a possible leak that can increase fire risk.
  • The Engine recall addresses incompatible ECU software that could cause stalling.
  • The Exterior Lighting recall addresses an incorrect left rear taillight assembly that may reduce visibility to other drivers.
How do I check if my 2015 BMW 7 Series has an open recall?
  • You can check your 2015 BMW 7 Series by entering its VIN at NHTSA.gov or by getting a free VIN check at our service department.
  • Herb Chambers BMW of Sudbury can verify the vehicle’s recall status and explain the next step.
How much does a 2015 BMW 7 Series recall repair cost?
  • A 2015 BMW 7 Series recall repair is free at an authorized BMW dealer when the vehicle qualifies for the manufacturer’s remedy.
  • Eligible inspections, parts replacement, and software corrections are completed at no charge to the owner.
Can an independent shop fix a 2015 BMW 7 Series recall?
  • No; only an authorized BMW franchise dealer performs the manufacturer remedy at no charge.
  • An independent shop may provide other repairs, but recall completion should be handled through an authorized BMW dealer.
Does an open recall affect the trade-in value of the 2015 BMW 7 Series?
  • Buyers and dealers check recall status, so completing an open remedy can help support a smoother trade-in evaluation; visit our trade-in page to get started.
  • Herb Chambers BMW of Sudbury can check the VIN before you discuss your vehicle’s trade-in.

Recall Service & Dealership Highlights

Protect Against Recall Risks

NHTSA recall information identifies three potential safety concerns associated with the 2015 BMW 7 Series. An EGR cooler leak in certain diesel vehicles can allow coolant and soot to combine, creating temperatures that may melt the intake manifold and increase fire risk. In certain 760Li vehicles, incompatible ECU software could cause an engine stall and raise crash risk. An incorrect left rear taillight assembly may make certain vehicles less conspicuous to other drivers, also increasing crash risk. Waiting leaves a possible safety issue unresolved, so check the VIN and address any open remedy promptly.

BMW Expertise in Sudbury

Herb Chambers BMW of Sudbury provides recall service for drivers in Sudbury, Framingham, Marlborough, Maynard, Acton, and nearby Massachusetts communities. Factory-trained technicians use BMW manufacturer diagnostic tools to verify recall status and identify the correct remedy for your vehicle. When parts are required, the team uses OEM components specified by BMW. Eligible recall inspections, software corrections, EGR cooler work, intake manifold replacement, and taillight replacement are performed under the manufacturer’s program at no charge. Visit Herb Chambers BMW of Sudbury at 128 Boston Post Road, Rte 20, Sudbury, MA.

Start With a Free VIN Check

Start by checking the VIN through NHTSA.gov or by contacting our service department. If you are unsure whether a recall repair was completed, bring the 2015 BMW 7 Series to Herb Chambers BMW of Sudbury for verification. The team can explain the result, identify the manufacturer’s remedy, and arrange the necessary visit. Use our online tools to schedule an appointment, or call 508-978-2098. A free check can provide clarity before a safety concern becomes more serious, and eligible recall repairs are completed at no charge by the authorized dealer.