Herb Chambers BMW of Sudbury

2015 BMW 5 Series Recall

BMW 5 Series Recall service at Herb Chambers BMW of Sudbury in Sudbury, MA

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Exhaust Gas Recirculation Cooler

FREE1 OPEN RECALL

NHTSA campaign 18V755000 · 44,368 vehicles affected

Defect

BMW of North America, LLC (BMW) is recalling certain 2013-2018 BMW 328d and 328d xDrive, 2014-2018 328d Sports Wagon and 328d xDrive Sports Wagon, 2014-2016 535d and 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV and 2014-2017 X5 xDrive35d SAV vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. If the EGR cooler leaks internally, the coolant can mix with diesel engine soot. The high EGR temperatures may result in these particles possibly smoldering and m

Consequence

The melting intake manifold can increase the risk of a fire.

Corrective Action

BMW will notify owners, and dealers will inspect and replace the EGR cooler as necessary. If a leak has already occurred, the engine intake manifold will also be replaced. These repairs will be made free of charge. The recall is expected to begin December 17, 2018. Owners may contact BMW customer service at 1-800-525-7417.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 BMW 5 Series?

NHTSA has issued one recall for certain 2015 BMW 5 Series diesel vehicles, involving the Exhaust Gas Recirculation Cooler.
An internal EGR cooler leak can allow coolant to mix with diesel soot, potentially causing smoldering particles and an intake manifold fire risk.
BMW’s remedy includes inspecting and replacing the EGR cooler as necessary and replacing the engine intake manifold if it has been damaged.

How do I check if my 2015 BMW 5 Series has an open recall?

You can check your 2015 BMW 5 Series VIN at NHTSA.gov or receive a free VIN check at our service department.
Herb Chambers BMW of Sudbury can compare your VIN with the manufacturer’s open recall records.
If a recall is open, our authorized technicians can explain and perform the specified remedy.

How much does a 2015 BMW 5 Series recall repair cost?

A 2015 BMW 5 Series recall repair costs nothing when the manufacturer remedy is completed at an authorized dealer.
The EGR cooler inspection and replacement are performed free of charge when the recall applies.
If necessary, the related engine intake manifold replacement is also included in the free remedy.

Can an independent shop fix a 2015 BMW 5 Series recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
An authorized BMW dealer has access to the manufacturer’s recall procedures, diagnostic tools, and parts.
Herb Chambers BMW of Sudbury can inspect the vehicle and complete the eligible repair.

Does an open recall affect the trade-in value of the 2015 BMW 5 Series?

Buyers and dealers check recall status, so completing an open remedy can help keep the trade-in process moving.
When you are considering a trade, use our trade-in page to get started.
Our service team can verify recall status before you discuss your vehicle’s next step.

Recall Service & Dealership Highlights

Understand the Safety Risk

NHTSA identifies one recall involving the Exhaust Gas Recirculation Cooler on certain applicable diesel vehicles. If the cooler leaks internally, coolant may mix with diesel soot. High EGR temperatures can cause those particles to smolder, potentially melting the engine intake manifold and increasing the risk of fire. Waiting leaves the condition unverified and may allow a developing leak to continue. Even if your 2015 BMW 5 Series drives normally, an open recall can remain unnoticed until a VIN check is completed. Schedule service promptly so the affected component can be inspected and the manufacturer’s free remedy can be completed when applicable.

BMW Expertise in Sudbury

Herb Chambers BMW of Sudbury provides recall service for drivers in Sudbury, Framingham, and nearby Massachusetts communities. Our factory-trained technicians use manufacturer diagnostic tools to check the VIN and identify the correct BMW procedure. When the recall applies, the EGR cooler is inspected and replaced as necessary; if a leak has damaged the intake manifold, that component is addressed under the manufacturer remedy as well. OEM parts and BMW repair guidance help ensure the work follows the required process. Eligible recall repairs are free, giving you an experienced local destination for an important safety concern.

Take the Next Step

Start with a VIN check, even if you are unsure whether the recall repair was completed. You can check through NHTSA.gov or contact our Sudbury service department for a free review. If the VIN shows an open recall, bring your 2015 BMW 5 Series to our team so we can inspect it and perform the manufacturer remedy at no charge. Use our online tools to schedule an appointment, or contact Herb Chambers BMW of Sudbury for assistance. Prompt action provides clarity and helps address a potential fire risk before it becomes more serious.