Herb Chambers BMW of Sudbury

2014 BMW X5 Recall

BMW X5 Recall service at Herb Chambers BMW of Sudbury in Sudbury, MA

Frequently asked questions

Recall Summary

4 recalls found · All repairs FREE

Exhaust Gas Recirculation Cooler

FREE1 OPEN RECALL

NHTSA campaign 18V755000 · 44,368 vehicles affected

Defect

BMW of North America, LLC (BMW) is recalling certain 2013-2018 BMW 328d and 328d xDrive, 2014-2018 328d Sports Wagon and 328d xDrive Sports Wagon, 2014-2016 535d and 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV and 2014-2017 X5 xDrive35d SAV vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. If the EGR cooler leaks internally, the coolant can mix with diesel engine soot. The high EGR temperatures may result in these particles possibly smoldering and m

Consequence

The melting intake manifold can increase the risk of a fire.

Corrective Action

BMW will notify owners, and dealers will inspect and replace the EGR cooler as necessary. If a leak has already occurred, the engine intake manifold will also be replaced. These repairs will be made free of charge. The recall is expected to begin December 17, 2018. Owners may contact BMW customer service at 1-800-525-7417.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 BMW X5?
  • NHTSA has issued four recalls for the 2014 BMW X5 involving the Exhaust Gas Recirculation Cooler, Air Bag, and Door Lock components.
  • The EGR cooler recall concerns a possible leak that may contribute to intake-manifold melting and fire risk.
  • The two air bag recalls concern a driver frontal inflator and a Head Protection System connection.
  • The door-lock recall concerns a child safety lock that may disengage on certain vehicles with Soft Close Automatic.
How do I check if my 2014 BMW X5 has an open recall?
  • You can check your 2014 BMW X5 VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Herb Chambers BMW of Sudbury can compare your VIN with BMW’s open recall records.
  • Book online when you are ready to have the vehicle checked.
How much does a 2014 BMW X5 recall repair cost?
  • A 2014 BMW X5 recall repair costs nothing when the manufacturer remedy is completed by an authorized dealer.
  • BMW specifies the repair, which may include inspection or replacement of the affected component.
  • Contact the service department to confirm the repair associated with your VIN.
Can an independent shop fix a 2014 BMW X5 recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Authorized BMW technicians use manufacturer diagnostic tools and OEM parts for the recall procedure.
  • Herb Chambers BMW of Sudbury can complete an applicable open recall for your vehicle.
Does an open recall affect the trade-in value of the 2014 BMW X5?
  • Buyers and dealers check recall status, so completing an open remedy can help support a smoother trade-in process.
  • Use our trade-in page to begin discussing your vehicle’s value.
  • A VIN check can clarify whether a recall remains open before you trade.

Recall Service & Dealership Highlights