Herb Chambers BMW of Sudbury

2014 BMW 2 Series Recall

BMW 2 Series Recall service at Herb Chambers BMW of Sudbury in Sudbury, MA

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Fuel Pump

FREE1 OPEN RECALL

NHTSA campaign 15V189000 · 18,054 vehicles affected

Defect

BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi Gran Turismo, and 2015 428i Gran Coupe, 428xi Gran Coupe, and 435i Gran Coupe vehicles. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.

Consequence

If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.

Corrective Action

BMW will notify owners, and dealers will replace the fuel pump, free of charge. Owners were mailed interim notices on May 28, 2015. The recall began on July 6, 2015. Owners may contact BMW customer service at 1-800-525-7417.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 BMW 2 Series?

NHTSA has issued one recall for the 2014 BMW 2 Series involving the fuel pump.
Improper nickel plating inside the fuel pump may cause it to fail.
A failed fuel pump may stall the vehicle without warning and increase the risk of a crash.

How do I check if my 2014 BMW 2 Series has an open recall?

You can check your 2014 BMW 2 Series VIN at NHTSA.gov or receive a free VIN check at our service department.
Our team can review the manufacturer’s open recall records and explain the remedy.
If you are unsure whether the repair was completed, contact Herb Chambers BMW of Sudbury for assistance.

How much does a 2014 BMW 2 Series recall repair cost?

A 2014 BMW 2 Series recall repair costs nothing when completed by an authorized dealer under the manufacturer’s recall remedy.
The fuel pump replacement is performed free of charge for an eligible vehicle.
Call our service team at 508-978-2098 to discuss your recall visit.

Can an independent shop fix a 2014 BMW 2 Series recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Authorized technicians use manufacturer diagnostic tools and the required OEM parts.
Herb Chambers BMW of Sudbury is an authorized BMW dealership serving Sudbury, MA.

Does an open recall affect the trade-in value of the 2014 BMW 2 Series?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation; visit our trade-in page to get started.
Have the VIN checked before discussing your vehicle’s next step.
A completed manufacturer remedy provides useful documentation for the transaction.

Recall Service & Dealership Highlights

Address the Safety Risk

NHTSA reports one recall involving the fuel pump on certain 2014 BMW 2 Series vehicles. Improper nickel plating of components within the fuel pump may cause the pump to fail. A failure can make the vehicle stall without warning, increasing the risk of a crash. Because the problem may affect continued operation rather than comfort or convenience, delaying a VIN check is not worthwhile. The manufacturer’s remedy is fuel pump replacement at no charge for an eligible vehicle. If your BMW has received a recall notice, or if you are unsure whether the repair was completed, contact our service team promptly and avoid putting off the check.

BMW Expertise in Sudbury

Herb Chambers BMW of Sudbury provides authorized recall service in Sudbury, MA, for drivers from Framingham, Marlborough, Concord, Maynard, and nearby communities. Our factory-trained technicians use BMW manufacturer diagnostic tools to verify the vehicle identification number, confirm open recall status, and perform the specified remedy. When a fuel pump replacement is required, the work uses the manufacturer’s procedure and OEM parts. Eligible recall repairs are completed at no charge to the owner. You can rely on Herb Chambers BMW of Sudbury for clear communication, professional care, and a direct path from recall concern to resolution.

Simple Steps to Get Started

Start by locating your VIN and contacting our service department for a free recall check. If an open fuel pump recall applies, bring the vehicle to our Sudbury, MA, location so a factory-trained technician can complete the manufacturer remedy. If you are unsure whether a previous owner completed the repair, schedule service anyway—the VIN check provides the right starting point. Use our online schedule service tool or call 508-978-2098. Our team will explain the visit, answer questions, and help you move forward with confidence.